FAQ

Questions About
The App

This FAQ focuses on what STACKS does, how pricing works, how the platform fits real device workflows, and what to expect before you start.

What is STACKS? +

STACKS is the operating system for electronics businesses. It brings device checks, inventory tracking, market pricing, marketplace workflows, shipping, reporting, and cross-platform access into one system.

Who is the app built for? +

STACKS is built for electronics stores, phone flippers, repair shops, buyback operators, resellers, and pawn shops that need cleaner intake, stronger inventory control, and better resale workflow.

What comes with the core STACKS Platform? +

The core platform includes inventory management, IMEI and device verification tools, market pricing intelligence, shipping integrations, reporting, and cross-platform access across web, mobile, and desktop.

Do I need a TECH STACK right away? +

No. Most businesses start with the STACKS Platform at $67 per month and only enable Repair, Buyback, or Ecommerce TECH STACKS when they need deeper workflows for that side of the business.

How does pricing work? +

The STACKS Platform is $67 per month. TECH STACKS are optional and add their own monthly infrastructure fee plus a one-time activation fee. The pricing page shows both the platform price and common total monthly setups.

Does STACKS handle IMEI and device checks? +

Yes. STACKS includes IMEI and device verification tools, scan history, and device check workflows so operators can reduce risky buys before bad inventory enters the system.

Can STACKS track inventory from intake to sold? +

Yes. STACKS is built to track the full device lifecycle from intake to inventory to resale, including notes, photos, status, history, filtered views, and aging alerts.

Can I post to eBay and other marketplaces from STACKS? +

Yes. STACKS supports eBay listing and sync today, with BackMarket, Best Buy, Reebelo, and Walmart integrations in beta. You can track active listings across channels and keep inventory aligned as devices sell.

Does STACKS help prevent double selling? +

Yes. Cross-channel sync covers eBay today and is expanding to BackMarket, Best Buy, Reebelo, and Walmart. When a device sells on any channel, STACKS keeps your other listings accurate instead of leaving manual cleanup behind.

Can STACKS work with my current POS or existing tools? +

Often yes. Some businesses replace older tools, some keep parts of their current stack, and some use a hybrid setup. The right fit depends on how you currently buy, repair, track, and sell devices.

How do the apps fit in? +

STACKS is built as a cross-platform system. Teams can use web, iOS, Android, Mac, and Windows access depending on the workflow they need to run.

Can I see the app before I commit? +

Yes. You can take a free test drive or book a walkthrough. That is the fastest way to see how STACKS handles checks, inventory, pricing, listings, and workflow in a real environment.

How long does setup usually take? +

App access can be available right away. Our team is available to help with onboarding, workflow setup, and any TECH STACK setup you need. Timing depends on how much configuration or expansion work you want beyond core platform access.

Need the Full Walkthrough?

The fastest way to understand fit is still a quick screenshare of your workflow and what you want STACKS to replace, improve, or unify.