Let customers see you coming.
Mobile repair tracking, just like Uber.
For come-to-you repair appointments. When your tech drives to the visit, the phone works out they are on the way and tells the customer. No button to press, and it works even when the app is closed.
Three steps, and only one of them is yours.
- 01
Book a come-to-you visit
A customer books a mobile repair at their home or office, the same way they do now.
- 02
Drive like normal
Your tech heads to the appointment. No app to open, no button to press.
- 03
The customer gets the alert
The phone works out the tech is on the way, and the customer gets a text and an email with a live link.
Location only around the visit. Never otherwise.
This is what your tech reads in The STACKS App before switching it on.
Location
STACKS collects location data to tell your customer you are on your way to their come-to-you appointment, even when the app is closed or not in use. Your live location is shared with that customer and your shop until you arrive, and only from 2 hours before to 30 minutes after the appointment.
What your customers get
When you head to a come-to-you appointment, the customer gets a text and an email with a live link.
It shows who is coming and when you will arrive, plus your photo, vehicle and plate if you switch them on in Team.
When STACKS reads your location
Only around your come-to-you appointments: from 2 hours before the start until 30 minutes after.
Never otherwise. With no appointment coming up, nothing is read and nothing is sent.
No button to press
Drive to the appointment as you normally would. The phone works out that you are on your way and tells the customer.
You get one quiet notification with UNDO, RUNNING LATE and RESCHEDULE, in case it got it wrong.
On Android
On the location screen that opens, choose Allow all the time.
While it watches for your trip, Android shows a small notice. It goes away when the appointment window ends.
Turn it off any time on your driver card in Team.
Switch it on once, per phone.
- 01Open The STACKS App and go to On the way.
- 02Tap ENABLE.
- 03On Android, set location to Allow all the time, and allow alarms and reminders.
- 04The app confirms: On the way is on for this phone.
- 05Before each come-to-you visit, a silent STACKS notification reads, for example: Watching for your trip to your 7:36 pm visit.
Setup on Android · 32 sec · no sound
Device Delivery via Uber
Customers book an Uber courier from your STACKS website: repairs picked up and returned.
See it ->Self Driving Ads
STACKS writes your Google, Facebook and Instagram posts and runs the ads you approve.
See it ->Unlock Stack
Carrier unlocks for the locked phones you buy, with your net shown before you pay.
See it ->Let your customers see you coming.
Already on STACKS? Open The STACKS App, go to On the way and tap ENABLE. New to STACKS? Book a demo and we will show you.